We collect the following information from our customers:

- Full name (including nicknames or pen names)
- Age or date of birth
- Gender
- Occupation
- Email address
- Phone number
- Address
- For international visitors, passport details such as passport number
- Bank account information (for purposes like refunding accommodation fees)

We use the information obtained from customers for the following purposes:

- Registering for our services, verifying and authenticating customers' identities
- Managing the usage history of customers for our services
- Processing payment for service usage fees
- Analyzing customer history within our services to facilitate maintenance and improvement
- Providing information about our services
- Communicating changes, suspensions, or terminations of our services
- Notifying about changes in our terms of service
- And other purposes related to the provision, maintenance, protection, and improvement of our services

To ensure the accuracy and security of personal information, we recognize the importance of our customers' personal data and handle it with care. We take responsibility for its management and treatment, and are committed to protecting our customers' personal information.

We do not provide personal data (as defined in Article 2, Paragraph 2 of the Personal Information Protection Act) obtained from customers to third parties (both within and outside Japan) without obtaining the customer's prior consent. However, there are exceptions, as follows:

- When handling personal data is outsourced to external parties
- In the event that we or our services are acquired
- When jointly using data with business partners (if specific details of the joint usage exist, they will be separately disclosed)
- When third-party provision is legally permitted by other laws

Please note the following when using our services:

- We do not provide any guarantees for other websites linked from our site.
- We may modify the contents of this Privacy Policy as necessary. In such cases, we will inform or notify about the effective date and details of the revised Privacy Policy.